ID: 84471

Community Engagement Volunteer

Community Services Regular - more than 6 months Canberra ACT

About this opportunity

VolunteeringACT is seeking Volunteers for a range of roles! Duties include:

• Respond to community information hub enquiries face-to-face and via the telephone in a professional, respectful and timely manner • Ensure community and volunteering information is made available to all members of the community • Support visitors to engage with various information platforms including our volunteering portal and ACT Community Directory and ACT Community Diary • Assist in database accuracy of the above information platforms • Accurately record service user statistics • Assist in maintaining and updating hardcopy information supplies under the direction of the Community Information Coordinator • Assisting members of the team with administrative support as required • Undertake necessary training as identified by the Manager and as negotiated for professional development. • Occasional support promoting the work of the organisation at various promotional activities and events • Maintain a positive working relationship with all team members • Other duties as required, including administrative tasks and support, emailing, phone calls.

Additional requirements

Working with Children Check *.

-Excellent communication skills including verbal, written and active listening.
-Be able to deal respectfully and sensitively with a broad range of stakeholders.
-Confident IT skills.
-Ability to work in a team, under supervision.
-Problem solving skills.
- Working with Vulnerable People Card required

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

4 hour shifts available Monday - Friday; either 9am-1pm or 1-5pm

Suitable for
  • People Learning English
  • People with disability
  • Skilled Volunteers
  • Wheelchair Access
  • Work Experience
Type of work
  • Administration & Office Management
  • Marketing, Media & Communications
  • Tour Guides, Information & Heritage

on going support and training provided


Volunteer parking permit available (if required), free barista hot drink available per shift.