ID: 180502

Museum Event Assistants

Museums & Heritage Regular - more than 6 months Adelaide SA

About this opportunity

Museum Event Volunteers Wanted

If this sounds interesting, then you just may be the exact person we are looking for to join our Events volunteering team at the South Australian Museum. We are looking for people to help assist with set-up’s, running of events, pack downs and other related tasks.

ROLE PURPOSE / CONTEXT
• The South Australian Museum offer a popular and busy calendar of events and our diverse audiences are eager to learn about life in the Natural World. • Event Volunteers will be helping Museum guests at events organised by in the Public Engagement Team.

REPORTING / WORKING RELATIONSHIPS
• Reports to: Public Engagement staff • Works with other Volunteers, Museum Staff and Security personnel. • Building and establishing good working relationships with all staff is essential. • You will need good communication skills and fluency in English as you will be required to follow instructions and assist guests if there is an emergency evacuation.

SPECIAL CONDITIONS • Some light manual handing required. • Setting up and packing down displays. • Meeting, greeting and directing guests. • Volunteers will be expected to undergo a Working with Children Check (WWCC) via the Department of Human Services or forward details of their current WWCC. • A contact email address (essential) and mobile telephone number (desirable) or home phone number. • Volunteers must be at least 18 years of age. • Compliance with all relevant directions and protocols in place in line with the Museum’s COVID Safe Management Plan including maintaining a 1.5m distance from all members of the public in the performance of their duties wherever possible. • All volunteers are required to support the South Australian Museum’s vision and adhere to all policies, guidelines and procedures.

KEY RESPONSIBILITIES • Follow guidelines and policies as directed by the Public Engagement Team. • Maintain a commitment to Equal opportunity, Diversity & Ethical Conduct. • Comply with WHS legislation and South Australian Museum WHS policies and procedures. • In keeping with the Museum’s Child Protection policy, volunteers are not to accept responsibility for unsupervised children at any time. • Strive for practices that align with the South Australian Museum Mission, Vision & Objectives. • Promote the South Australian Museum in a positive way without making any comment or opinion to the public on personal, professional or political issues that could be construed to be those of the South Australian Museum. • Additional volunteering with Public Engagement can be performed as agreed by the volunteer and relevant departments.

DESIRABLE KNOWLEDGE/SKILLS/EXPERIENCE • Strong interpersonal skills and an interest in customer service. • Flexibility and initiative. • Ability to interact professionally and positively and enjoy interaction with a wide variety of visitors. • Demonstrated skills in interpersonal communication. • Ability to work co-operatively with other Museum Staff Security, Shop & Café staff, and other volunteers. • Knowledge of the Museum’s layout. • Being cultural aware and respectful to all visitors.

TRAINING PROVIDED The program includes: • Induction tour • WHS Training • Support provided by the South Australian Museum to cover areas such as:

  • Occupational Health, Safety and Welfare
  • Equal Opportunity
  • Cultural sensitivity & appropriate language
  • COVID-19 safety in the workplace

BENEFITS OF PARTICIPATION • Interaction with Museum staff and other volunteers from a variety of backgrounds. • Becoming part of the Museum’s volunteering community includes invitations to volunteer appreciation events and special exhibition previews. • Museum volunteers are entitled to discounts in the Shop and Café as well as free entry to special exhibitions upon presentation of their Volunteer ID.


Additional requirements

Working with Children Check *.

Please Note:
* It’s important that organisations continue to monitor and follow the advice and guidelines of both State or Territory, and Federal Governments in relation to the latest COVID-19 requirements.
* As each organisation provides different levels/types of insurance, volunteers are reminded to check with the organisation as to the type of insurance provided for volunteers (e.g. Voluntary Workers Personal Accident Insurance).
* Best practice volunteer involvement recommends that a volunteer role should not be more than 15-16 hours per week.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

Shift requirements will vary with each event and cover day and night times. Opportunities will be clearly communicated to volunteers ahead of the event.

Type of work
  • Fundraising & Events