ID: 163533

Volunteer Merchandise Manager, Melbourne Mustangs Ice Hockey Club

Sport Regular - more than 6 months Docklands VIC

About this opportunity

The Melbourne Mustangs Ice Hockey Club is one of eight teams in the Australian Ice Hockey League. We are looking for a Merchandise Manager who can work with our Merchandise Buyer to provide our fans and players with a range of high quality merchandise via our online store and at games.

Key areas of responsibility of the Merchandise Manager

Key Responsibilities

  • Management of Online Store / EBay
  • Packing and postage of online orders
  • Packing and delivery of pick up orders to OBGA for Game Day collection
  • Liaise with OBGA in regards to merchandise, stock and invoicing
  • Work with Game Day sales team to make sure all required stock is available for sale
  • Stock management and control of stock across multiple locations
  • Monthly stocktakes and reporting to be presented to committee
  • Work with Merchandise Buyer to develop and grow range of merchandise
  • Work with Merchandise Buyer to make sure stock holdings are at required levels


  • Overview of tasks
  • Current Merchandise Management
  • Manage current stock levels
  • Manage online store, including fulfillment of orders and uploading new items to the store
  • Manage online and game day auctions as these occur throughout the season
  • Liaise with game day sales staff to make sure that needed merchandise range and quantities are made available to them
  • Liaise with Merchandise Buyer about current stock and needed stock as well as aiding in the development of merchandise range
  • Liaise with OBGA to ensure that merchandise levels are maintained within the Arena
  • New Merchandise Development in partnership with Merchandise Buyer
  • Investigate ideas for new merchandise idea options, drawing on a range of sources

Media and Marketing

  • Liaise with Marketing Department to ensure that relevant merchandise events and activities are adequately promoted to fans. This includes sales, new merchandise and merchandise for specific events

Game Day

  • Liaise with Game Day sales team to ensure that all needed merchandise is made available to them
  • Ensure all Game day pick up orders are easily accessible to customers
  • Administrative Services
  • Attend all Committee Meetings and produce a concise and meaningful report of the items achieved during the previous month including detailed stocktakes of all merchandise across multiple locations

Core competencies

  • Strong written and verbal communication skills
  • Good computer skills (Word, Excel, Online shopping platforms)
  • Strategic thinker
  • Ability to connect with a wide cross section of people
  • Positive and realistic approach

Time Required

Four hours per week, plus attendance at Mustangs Games at Icehouse Docklands.

Type of work
  • Retail & Sales
  • Sport & Physical Activity