Big Group Hug Logo

Big Group Hug

Thomastown, VIC Family Services

About Big Group Hug

Big Group Hug is a volunteer-driven, not-for-profit organisation founded in 2014 by mum and teacher, Angela Wood and successful business leader, Geraldine Camilleri. Based in the northern suburbs of Melbourne, Big Group Hug supports vulnerable and disadvantaged families in need, by providing new and pre-loved goods to help these families care for their children, aged from newborn to 16-year-old.

Our core belief is that all children deserve the best start in life, so for us, the child is the focus of everything we do. Our team is made up of over 300 individuals/volunteers who are determined and committed to assisting every family who asks for help.

We work closely with and receive requests for specific and essential items through Case Workers, Maternal and Child Health Nurses or other professionals in the community. Some of the basic necessities requested range from nappies, clothes, formula, and toys to nursery furniture, prams, car seats, and more. We pride ourselves on our compassionate, quick, and responsive nature, ensuring that we do everything we can to meet these needs, and in the process, help protect every young child in Australia from the adverse effects of disadvantage.

Big Group Hug is also known to be independent and resourceful, with a unique ability to coordinate and mobilise community support. Heeding the call local businesses, and communities at large immediately spring into action and respond to the needs of young children, particularly vulnerable children, and their families. This only serves to prove that together, we can put the squeeze on childhood poverty.

Our main warehouse is in Thomastown, and we have a second location at Airport West. Both sites are staffed by volunteers, and serve as a drop-off point for people donating goods and as requests pick-up point for case workers. We offer both on-site and remote volunteer opportunities to suit a variety of skills and interests. Get in touch and join our volunteer community today!


12/337 Settlement Rd
Thomastown VIC 3074

[email protected]

Local VRC: GoVolunteer