ID: 196620

Volunteer Service Desk Engineer

for Wesley Mission more by this organisation (418)

Community Services Regular - less than 6 months Sydney NSW

About this opportunity

Wesley Mission's Information Services Team is looking for a tech enthusiast to join the team. If you're interested in all things computers and tech, would like to kick-start (or test out) your career is I.S. then this is the role for you!

1-3 days per week

short and long term placements

Sydney CBD location

On the job training provided

This role will help provide Information Services support to the business by:

- providing client support with a strong customer focus

- logging all incidents and service requests presented to the Service Desk according to service desk policy

- providing level one investigation, analysis, diagnosis and resolution

- ensuring major issues are escalated to senior members of the Service Desk team

Skills & Experience:

- interest or previous experience in information technology

- ability to establish rapport with a wide range of people

- ability to be a strong team player and effective communicator

- knowledge of Microsoft technologies including Windows and Office

- knowledge of other Microsoft technologies including Exchange and Server concepts

Benefits

- Be part of a dynamic and passionate I.S team

- Volunteer with a highly respected charity helping people in need

- Gain work experience and learn new skills

**If you think this role is for you, or you'd like to know more - hit APPLY **


Additional requirements

National Police Certificate *.

On the job training provided

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

1 - 3 days per week Four month commitment

Suitable for
  • Skilled Volunteers
Type of work
  • Administration & Office Management
  • IT & Web Development
Training

On the job training provided

Express Interest