ID: 77291

Phone Operator

Environment & Conservation Regular - more than 6 months Canberra ACT

About this opportunity

The phone is the way we are put in touch with injured native animals. Calls are mostly from the public, Access Canberra and veterinary practices.

As a phone operator you will need to assess each situation and provide the appropriate outcome. Many calls are for advice. You will be backed up by transport drivers and carers.

Training is provided and there is always someone to help if you are unsure of the action required if there is a tricky call. Every wildlife situation is different but you soon learn to give good advice and achieve the best outcomes for the animals.

Additional requirements

Driver's Licence (C) .

Good interpersonal skills, willingness to use your own phone for some outgoing calls. Working from home.

Time Required

There are currently three shifts available 8am-1pm, 1pm-5pm, 5pm-8pm

Suitable for
  • Online & Remote Volunteers
  • People with disability
  • Wheelchair Access
Type of work
  • Counselling & Help Line
  • Working with Animals

Training is given