About this opportunity
The volunteer Concierge is located in the UnitingCare Kippax reception/foyer area. Your role will be to welcome individuals, families, guests, and contractors to the premises and direct or assist them to the required services according to their needs.
- provide high quality client services
- identify and direct the needs of the client to the relevant service area
- provide referrals to other agencies and assist clients with relevant information
- answer phone enquiries and take appointments when required
- general administrative duties as required
Other duties include: ensuring that the foyer, kitchen, toilets, hall and auditorium are ready for users and are tidy throughout the day. Collect mail on a daily basis. Assist in the daily collection of groceries. Assist in unpacking large food deliveries into pantry.
National Police Certificate *. Others .
Successful volunteers will have a current, or be prepared to obtain a Working with Vulnerable People Card
- Good verbal communication and customer service skills
- Ability to work to defined time frames
- Some lifting is required within reason
- Volunteers must complete a Health Declaration Form to advise of any pre-existing medical conditions.
At least one four hour shift per week (any day Monday - Friday 9am - 4.30pm)Suitable for
- People with disability
- Skilled Volunteers
- Wheelchair Access
- Administration & Office Management
- Retail & Sales
- Writing & Editing
Manual handling, inductionReimbursement