ID: 56356

Reception Concierge

Community Services Regular - more than 6 months Kippax ACT

About this opportunity

The volunteer Concierge is located in the UnitingCare Kippax reception/foyer area. Your role will be to welcome individuals, families, guests, and contractors to the premises and direct or assist them to the required services according to their needs.


  • provide high quality client services
  • identify and direct the needs of the client to the relevant service area
  • provide referrals to other agencies and assist clients with relevant information
  • answer phone enquiries and take appointments when required
  • general administrative duties as required

Other duties include: ensuring that the foyer, kitchen, toilets, hall and auditorium are ready for users and are tidy throughout the day. Collect mail on a daily basis. Assist in the daily collection of groceries. Assist in unpacking large food deliveries into pantry.

Additional requirements

National Police Certificate *. Others .

Successful volunteers will have a current, or be prepared to obtain a Working with Vulnerable People Card
- Good verbal communication and customer service skills
- Ability to work to defined time frames
- Some lifting is required within reason
- Volunteers must complete a Health Declaration Form to advise of any pre-existing medical conditions.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

At least one four hour shift per week (any day Monday - Friday 9am - 4.30pm)

Suitable for
  • People with disability
  • Skilled Volunteers
  • Wheelchair Access
Type of work
  • Administration & Office Management
  • Retail & Sales
  • Writing & Editing

Manual handling, induction


Tea, coffee