ID: 213052

Visitor Services Volunteer - Manly Visitor Information Centre

Community Services Regular - less than 6 months Manly NSW

About this opportunity

Requirements

  • Sound knowledge of Manly and the Northern Beaches
  • Willingness to learn about and promote products and information offered by the Centre
  • An enthusiastic, confident and positive approach when interacting with visitors and staff
  • Good interpersonal and communication skills
  • General IT ability e.g. to access internet for information
  • Ability to work independently or as part of a team
  • Commitment to Council’s workplace values of Trust, Teamwork, Respect, Integrity, Service and Leadership

Desirable skills/Qualifications

  • Customer service skills – background involving work with the public is an advantage
  • Ability to speak another language

Key Tasks and Responsibilities

  • Greet and meet visitors as they enter the Centre
  • Provide information to visitors on local (and Sydney) attractions and activities
  • Refer visitors to staff if they are wanting to book a tour/activity or make a purchase
  • Respond to queries relating to Opal and various transport systems
  • Tidy and replenish shelves with stock and pamphlets
  • Take interested visitors on a short walking tour of Manly (optional)

Enquiries: [email protected]


Additional requirements

Covid-19 vaccination .

Time Required

MONDAY - SUNDAY 10am - 1pm or 1pm - 4pm

Suitable for
  • People with disability
  • Skilled Volunteers
  • Wheelchair Access
  • Work Experience
Type of work
  • Tour Guides, Information & Heritage
Training

The volunteer will receive briefing information about the Manly Visitor Information Centre and their role during their induction.