ID: 211554

Emergency Services Volunteer - QLD

Disaster Relief Regular - more than 6 months Queensland QLD

About this opportunity

Locations across QLD metropolitan and regional areas

  • Ongoing role with the flexibility to choose how and when you volunteer
  • Upfront commitment to our minimum training requirements – Online learning and practical training in Psychological First Aid
  • Basic computer literacy is essential

Why Choose to volunteer with Red Cross?

  • Contribute to Red Cross Emergency Services by helping people before, during and after emergencies in a variety of roles.
  • Enhance your skills & knowledge, and gain new experiences
  • Opportunity for deployment across the whole of QLD

The program

Red Cross has been responding to emergencies and providing humanitarian assistance in Australia since 1914. We are committed to strengthening and extending our emergency aid services to assist all Australians in preparing for, responding to, and recovering from emergencies. As part of our Emergency Services team, you will join our cohort of trained volunteers ready to assist locally and across the state in times of emergency.

Our work spreads far and wide, including supporting communities, groups, and individuals to prepare for emergencies, as well as assisting with response and disaster recovery.  We also work with many stakeholders to provide training in psychological first aid, response, emergency management and recovery.

The opportunity

Red Cross provides a range of support to communities at-risk of disaster or that have experienced an emergency.  We work in communities before an emergency assisting with individual and community preparedness, during an emergency providing support in welfare and relief centres and through our emergency phoneline, and after emergencies as communities move through the recovery process. 

We are looking for people who are willing to be trained to provide this type of support to our communities. The opportunity requires volunteers to maintain their training so they can respond when needed.  This is not a predictable volunteering opportunity as we don’t know when emergencies are going to happen.  We are asking you to be prepared to respond when you are needed. However, you will have the flexibility to decide when you volunteer your time and what activities you would like to be involved with.

This also applies to our ongoing preparedness and recovery work. Examples of this include participation in community events, meetings, admininstration support, trainings, and facilitation etc. You will be notified of opportunities as they arise.

Your commitment:

  • Training in Psychological First Aid Skills (online or face-to-face)
  • Completion of mandatory e-learning modules

As a volunteer you will:

  • Join a local team which is part of a large network of locally based teams.
  • Have opportunities to engage in preparedness, response and recovery activities.
  • Develop skills that allow you to provide psychosocial support, training programs and community development services in your own communities and beyond.

Successful volunteers are:

  • Open to working with all members of the community sometimes during very challenging times.
  • Have strong interpersonal listening and highly developed communication skills.
  • Be able to communicate in a respectful, sensitive, and supportive way.
  • Enjoy working in teams and be driven to maintain their skills and knowledge.
  • Equipped with stress-management and self-care strategies.
  • Sound computer literacy required.

The impact

As a Red Cross Emergency Services Volunteer, you will have a direct impact with the members of your community. Whether you are providing personal support (Psychological First Aid) to people affected by emergencies, helping communities prepare before or recover after a disaster, or supporting training and operations, you will be making a real difference.

Red Cross will ensure you have training, ongoing support, and access to other opportunities within QLD Emergency Services.

Application requirements

For this role you will be required to undertake a National Police Check, which will be organised through Red Cross.

To submit this an application you will be need to upload a recent copy of your CV.

The role will also require you to hold or apply for a QLD Working With Children Check or QLD Working With Vulnerable People Check. Red Cross can assist you to apply for this check.

Thank you for considering volunteering at Red Cross. If you are interested in our career opportunities, please visit our website

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Additional requirements

National Police Certificate *. Working with Children Check *.

Navigate to this role on the Australia Red Cross Volunteer site using the URL below:



We're ready and waiting to hear from you..............

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

Ongoing role with the flexibility to choose how and when you volunteer Upfront commitment to our minimum training requirements – Online learning and practical training in Psychological First Aid

Type of work
  • Safety & Emergency Services

Volunteer induction and role specific training will be provided