ID: 207630

Byron Bay Wildlife Hospital Wildlife Admitting Role

Animal Welfare Regular - more than 6 months Knockrow NSW

About this opportunity

Byron Bay Wildlife Hospital is the only all-species wildlife hospital operating in Northern NSW. From its base in Northern NSW, it provides professional veterinary services to sick, injured, and orphaned wildlife, free of charge. It has treated approximately 6000 patients since opening its doors in October 2020.

Affectionately known as ‘Matilda’ through a public naming competition, it is also the only mobile wildlife hospital in Australia, with unique capacity to go to the site of a natural disaster like a bushfire, flood, or mass disease outbreak to help wildlife. With deep cell batteries, onboard water, satellite communications, solar panels and a fully equipped and staffed veterinary hospital, it is the only one of its kind in Australia, and possibly the world.

As a valued volunteer for Byron Wildlife Hospital, you will be an essential part of the hospital team. Our volunteer program allows you to work alongside our dedicated professional staff and aid them in supporting wildlife.

Volunteering as a wildlife admitting assistant, you will be the first point of contact for members of the public and wildlife carers. The Wildlife Admitting assistant will oversee the admission and discharge of wildlife patients in our rehabilitation area. They will also have the opportunity to assist the hospital team in the hospital and recovery centre, when needed.

Responsibilities and Duties

  • Greeting people who are dropping off/picking up wildlife.
  • Completing wildlife admission forms.
  • Using the veterinary software ‘ezyVet’ to schedule animal appointments and input patient information.
  • Filing admission/triage paperwork into the appropriate folders.
  • Taking hospital hotline phone calls.
  • Following up on the patient's progress and organising re-checks.
  • Updating carers and members of the public on patient outcomes.
  • Assisting in the hospital when needed.
  • Assisting in the Recovery Centre, when needed.
  • Adhere to the mission, vision, and values of the wildlife hospital.

Knowledge and Skills Required

  • Friendly and approachable.
  • Data entry/ computer experience.
  • Effective communication skills.
  • Able to develop good relationships internally and externally.
  • A supportive team player.
  • Willing to learn.

It’s important to understand that the veterinary/animal care industry can be emotionally challenging.

Please note that all volunteers must have a copy of a current Police Check (within last three years).

Our ideal candidate will be as passionate about wildlife and environmental conservation as we are. #forthewildlife

Additional requirements

National Police Certificate *.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

We ask that volunteers commit to at least one 4-hour shift per week, for a minimum of 6 months.

Suitable for
  • Centrelink Volunteers
  • Skilled Volunteers
  • Work Experience
  • Young adults, 18 - 24
Type of work
  • Working with Animals

Ongoing training and support