ID: 183503

Social Support Volunteer (face to face or telephone) - Various Roles available

Seniors & Aged Care Regular - more than 6 months Across: Homebush West NSW, Sydney NSW, Randwick NSW, Waverley NSW, Ashfield NSW, Burwood NSW, Strathfield NSW, Mascot NSW

About this opportunity

You will be part of a group of hard working, fun and inclusive team that share one fundamental goal of improving the health and wellbeing of ASCT clients by connecting and engaging them with empathy and compassion.

The Social Support Individual Program (SSI) is Broken into 3 components. A range of Volunteer roles under ASCT Social Support Individual (SSI) Program include:

Wellbeing Phone Calls
Duties:

  • Engage in regular 15-minute phone calls to our clients to check in on their social and Mental wellbeing
  • Updating and managing client spreadsheets to ensure they have been called on their regular day
  • Report any issues, concerns or risks, relating to the ASCT client or service to Access Sydney

Social check in visit
Duties

  • Provide a brief and friendly visit to ASCT clients as rostered to check in on them, have a cuppa and engage in conversation
  • Respond to unanswered visits in accordance with ASCT policies and procedures
  • Keep records of visits made and of unanswered visits to ASCT clients
  • Report any issues or concerns, relating to the ASCT client or service to Access Sydney

Social Engagement on Social Programs include:

Social Bus Outings Duties:

  • Provide one-on-one support to ASCT clients whilst on social bus trips to ensure they are enjoying their day
  • Engage in conversation and assist clients on social bus trips
  • Assist Clients to and from venues
  • Accompany clients on social outings at all times
  • Act on behalf of ASCT client when required
  • Report any issues or concerns, relating to the client or service to Access Sydney

Assisted Group Shopping Program (ASP) Duties:

  • Provide one-on-one support to ASCT clients whilst on shopping trips
  • Engage in conversation with allocated ASCT client whilst on shopping trips to make sure their needs are being met.
  • Assist ASCT client around the shopping centre
  • Assist ASCT client with running errands
  • Act on behalf of ASCT client when required
  • Accompany ASCT client whilst on shopping trips at all times
  • Report any issues or concerns, relating to the client or service to Access Sydney

Benefits of the role:

  • Fantastic opportunity to gain work experience in the Community Services sector and Non-for-profit charity
  • Learn new skills and meet new people who share similar interests and passions.
  • Being part of a diverse and inclusive work place environment.
  • Rewarding experience by making a daily impact on the lives of many elderly, vulnerable community members
  • Improving the health and wellbeing of our clients
  • Flexible hours and remote working options

If this sounds like something you may be interested in and want to assist our clients to maintain an active and healthy lifestyle, then please express your interest by clicking apply and providing a copy of your CV.

Thank you, and we look forward to hearing from you.


Additional requirements

Covid-19 vaccination . National Police Certificate *.

- Ability to work in team environment
- Bi lingual – second language preferred
- Have an understanding in communicating with older people with empathy
- Must be fully vaccinated (at least 3 Covid-19 vaccinations)
- Comply at all times with the Access Sydney Policies and Procedures including the Code of Behaviour and Workplace Health and Safety requirements
- Comply with the Access Sydney Confidentiality Policy

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

Hybrid - work from home and/or in the office Flexible rostered hours - 10 hours per week or more (hours can be negotiated)

Suitable for
  • People with disability
  • Skilled Volunteers
  • Travelling Volunteers
Type of work
  • Companionship & Social Support
  • Driving & Transportation
  • Seniors & Aged Care
  • Translating & Interpreting
Training

On-the- job training will be provided, and must attend any other training required that is relevant to the role.

Reimbursement

We will reimburse any cost's during the volunteer hours including lunch on bus outings, kilometers driven for home visits (records must be kept)