Pathfinder (King Edward Memorial Hospital)

About this opportunity

As a valued KEMH Pathfinder, your role will entail:

• Greeting and welcoming patients and visitors to KEMH.

• Gaining a comprehensive understanding of the hospital layout and protocols.

• Assisting patients and visitors with reception check-ins.

• Escorting patients and visitors to their hospital destination.

• Providing support to the COVID entry staff if required.

• Building relationships with hospital staff.

• Providing relevant info on the hospital and local amenities such as cafes, shops, rest rooms, baby feeding areas, taxis, car parking and public transport.

• Promoting additional services within KEMH.

• Identifying patients/visitors who appear ‘lost’.

• Being a positive ambassador for RMHC WA.

Additional requirements

Covid-19 vaccination .

This role requires a positive, friendly nature as it involves direct
interaction with patients and visitors to KEMH.

The Pathfinder Team will need to have a strong knowledge of the
hospital and its operations.

Cultural awareness and understanding will be of upmost
importance.

Volunteers will be required to complete a police clearance (RMHC
WA to arrange) and hold a current Working with Children Check.

Relevant COVID19 vaccination certificate.

All volunteers must be aged 18+

Time Required

Shifts available Monday - Sunday approx. 6:30am – 10am / 10am – 1pm / 1pm – 4pm / 4pm – 7pm. We ask for a minimum commitment of one shift per fortnight.

Type of work

• Childcare
• Mediation & Advocacy
• Tour Guides, Information & Heritage

Training

Comprehensive induction provided (which includes Safeguarding Children and Young People & Hand Hygiene online modules) and on-going support from the RMHC WA team. Completion of KEMH Online Orientation & Induction

Reimbursement

RMHC WA volunteers can access KEMH car parking whilst on shift - RMHC WA covers this expense.