ID: 174606

Emergency Relief Triage and Reception Volunteer - NSW

Emergency Response Regular - more than 6 months New South Wales NSW

About this opportunity

  • Minimum requirement 4hrs per week / one day per week 
  • Ongoing volunteer role | 3 month commitment minimum
  • Remote opportunity 
  • Volunteers are rostered according to their availability and service demand

The program

The Emergency Relief program offers complex case management and casework services, assistance with sourcing short and long-term accommodation, help in accessing medical and health care services, social and emotional support, referrals to other service providers. The volunteer role will support the Triage team in financial assistance for people in significant financial hardship.

The Emergency Relief Triage volunteer provides quality reception and administration support to the Emergency Relief Program and wider Migration Support Programs.

The opportunity

In this role, you will be the first point of contact for MSP, both for current and potential clients and other stakeholders. The role would suit someone who has experience with general administration, answering emails, phone calls and supporting front counter enquiries. The Reception & Triage Volunteers will have a variety of other tasks to support specific programs within MSP, including assisting the Emergency Relief team with client triage through initial eligibility assessments and advising those who are ineligible of alternative support agencies.

The impact

As a volunteer with the MSP Emergency Relief team, you will be using your skills and experience to support the delivery of emergency relief services for people in our community. Be part of an amazing team skilled in working virtually who will make you feel welcome and supported.           

Please note: you will be required to upload a recent copy of your CV and will be required to provide details for two professional references to submit this application

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Additional requirements

National Police Certificate *. Working with Children Check *.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

Minimum requirement 4hrs per week / one day per week  Ongoing volunteer role

Type of work
  • Administration & Office Management

Volunteer induction and role specific training will be provided