About this opportunity
Lifeline - Keeping Queenslanders safe. Lifeline is committed to bringing hope to Australians doing it tough. A trusted national charity, we’re driven by the belief that Australian lives lost to suicide can be prevented. In Queensland we deliver our 24-hour 13 11 14 Lifeline Crisis Support line through 10 Lifeline centres – providing suicide prevention services with a non-judgemental and compassionate listening ear. Backed by more than 6000 volunteers, our network of 130 Lifeline retail shops sell new, donated and pre-loved goods to help fund our crisis support services. We also export to overseas communities, sell rags to industry and run our Lifeline Bookfest and other events to further support our services and help save lives.
This volunteer opportunity will help to assist in the running of all aspects of a retail shop to directly fund our 24-hour crisis support line. Your few hours volunteering can and will help save lives!
Your energetic contribution of time to assist with booking of donation pickups, customer phone enquiries, front reception duties and general office tasks. We invite anyone with a customer first approach to service to join our volunteer team.
Enjoy working in a great team environment with a passionate group of people. You'll look forward to spending time with new friends and knowing that you are contributing towards Lifeline being able to save more lives.
Tasks involved include: ▪ Customer service ▪ Booking of donation pickups ▪ Customer phone enquiries ▪ Front reception duties ▪ General office tasks
This is a great opportunity to: ▪ Do something new and different, ▪ Experience the joy of making a meaningful difference, ▪ Enjoy social interaction with others
Skills Required: ▪ Good communication skills ▪ Customer service or retail experience advantageous but not essential Microsoft Office applications experience
This role is accessible for people using: ▪ This facility is not accessible
UnitingCare values diversity in our organisation and we have some principles in place that will help to promote both inclusion and access. If you have any other accessibility requirements, please discuss these at the time of the interview.
Covid-19 vaccination .
▪ Good communication skills
▪ Customer service or retail experience advantageous but not essential
▪ Microsoft Office applications experience
◾ Shift Times: 08:30am - 11:30pm; 10:00am - 1:00pm; 12:00pm - 3:00pm ◾ Minimum time commitment of 3-4 hours WeeklySuitable for
- Centrelink Volunteers
- Online & Remote Volunteers
- People Learning English
- Skilled Volunteers
- Work Experience
- Administration & Office Management
- Retail & Sales
An induction, orientation and relevant training will be provided on commencement.Reimbursement
Out-of-pocket are generally not incurred but if so, they will be discussed prior to purchase for rei