ID: 171610

Health Experience Survey Helper

Health Regular - less than 6 months Across: Altona Meadows VIC, Deer Park VIC, Hoppers Crossing VIC, St Albans VIC, Sunshine VIC, Wyndham Vale VIC

About this opportunity

You will make a difference by

  • Supporting community members attending IPC Health services to complete the VHES Survey 2021 if they wish to
  • Assisting community members to choose the hard copy or online version of the survey as they wish
  • Assist with access to the online version if required
  • Clarifying any questions as needed
  • Collecting completed hard copy surveys or assisting with submission of online version
  • Assisting community members in accessing the survey in their own language where possible and if requested
  • Wearing the provided Personal Protective Equipment such as masks and face shields and observing all infection control protocols

To succeed, you will need

  • Friendly and adaptable communication skills
  • Great customer service skills
  • Well developed ability to speak, read and write in English
  • Attention to detail
  • Active listening skills
  • Patience and flexibility
  • An ability to speak and work in a language other than English could be an advantage, particularly: Vietnamese, Burmese, Persian or Arabic
  • Attendance at our online Survey Helper training session before survey period date tbc
  • Availability during survey period from 8 November to 13 December for half day or full day shifts on weekdays

Additional requirements

Covid-19 vaccination . National Police Certificate *.

Record of vaccination or serology (blood test) report for:
• Influenza
• COVID 19
• Varicella Zoster
• Pertussis

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

One or more half day (8.15 -12.30) or full day shifts (8.15 - 4.45) on weekdays from 8 November to 13 December 2021

Suitable for
  • People with disability
  • Skilled Volunteers
  • Travelling Volunteers
  • Wheelchair Access
Type of work
  • Administration & Office Management
  • Disability Support
  • Seniors & Aged Care
  • Translating & Interpreting

Online Survey Helper training session.


Successful volunteers will need to complete a police check which we will pay for and arrange.