ID: 170763

Women’s Information Service – the Haven at Goolwa Library volunteer

Family Services Regular - more than 6 months Goolwa SA

About this opportunity

Would you like to make a difference to the lives of many women in South Australia? If so, join the WIS team as a Community Centre Volunteer at The Haven in Goolwa.

As part of the wider WIS team, a Community Centre Volunteer provides comprehensive, accurate and up to-date information and referrals to all women who have concerns for their safety. Areas of support may include:

  • Family life and relationships
  • Domestic/family violence, sexual assault and safety
  • Health and well-being
  • Accommodation and housing issues
  • Financial security and independence
  • Women's groups and events
  • Education, training and career paths or anything at all...

The volunteer role includes: • Respond to clients in a manner that is sensitive and appropriate to the needs of women from a diverse range of cultural backgrounds and life-style preferences. • Contribute to the recording of accurate daily statistics. • Contribute to developing and maintaining the WIS information systems by: > Noting and/or obtaining any new or updated information. > Maintain a local information portfolio. • Participate in staff development programs. • Keep up to date with current issues and developments in the women’s sector by maintaining an awareness and interest in incoming information. • Assist with general office duties as required, eg filing, photocopying, and basic word processing. • Attend volunteer catch-ups as scheduled.

Volunteers at Women's Information Service (WIS) are highly valued and make a difference to the lives of many women in South Australia. The WIS volunteer program offers comprehensive training, mentoring and support to make sure your volunteering experience is the best it can be.

Additional requirements

Others . Working with Children Check *.

. A high level of negotiation, written and verbal communication skills.
• Ability to relate well to women from a range of backgrounds and life experiences.
• Ability to be flexible and work effectively in a team.
• Ability to handle highly sensitive enquiries objectively and professionally.
• A knowledge, understanding and commitment to confidentiality and information
sharing guidelines as described in the DHS Appendix to the ISG - 4.1 Confidential
Information and 9.1 Volunteers
• An understanding of the position of women in today’s society, ie the social, cultural,
economic and personal issues affecting women in their daily lives.
• Basic computer skills, including effective navigation of the Internet.
• Willingness to learn and undertake the volunteer training program.

Department of Human Services Vulnerable Persons screening and
Working with Children screening - Costs will be covered by WIS.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

Requirement to complete Women’s Information Service volunteer training program and 2 mentor shifts prior to being designated volunteer shifts Ongoing - Minimum of one four-hour shift per week.

Suitable for
  • Centrelink Volunteers
  • People Learning English
  • People with disability
  • Skilled Volunteers
  • Wheelchair Access
Type of work
  • Administration & Office Management
  • Counselling & Help Line
  • Safety & Emergency Services

Comprehensive training will be provided.


Reimbursement of one public transport day trip ticket per shift may be claimed.