ID: 164369

Business Analyst

Health Regular - less than 6 months Across: Perth WA, Melbourne VIC, Hobart TAS, Adelaide SA, Darwin NT, Canberra ACT, Brisbane City QLD, Sydney NSW

About this opportunity

Get2Know is looking for a Business Analyst who plays a key part in enhancing their operational processes across various systems. Join our team to help undertake a range of requirement gathering activities and to bridge the gap to ensure the requirements are effectively translated into solutions to deliver desired outcomes.


  • Identifying, analysing, and consolidating data for various projects.

  • Conduct research, sessions, and workshops to determine business requirements and then translate requirements into user stories.

  • Working with various stakeholders at Get2Know to identify the gaps and how changing business requirements may be delivered with existing solutions.

  • Enhancing business systems by providing accurate information about Get2Know needs and priorities and adopting contemporary analysis best-practice methodologies and processes.

  • Eliciting business process requirements by using a broad range of effective engagement techniques.

  • Creating a detailed business analysis, outlining problems, opportunities, and solutions to achieve Get2Know’s goals.

  • Providing suggestions on issues to all level audiences to enable informed business decisions and improvements.


  • Tertiary qualified in IT related discipline.

  • Proven experience working as a Business Analyst with strong experience in Report Writing, Technical Writing and Content Writing.

  • A great team player with a proactive approach.

  • Hands-on and a sound understanding of online working tools, process improvement methodologies, related concepts and frameworks.

  • Attention to detail and good organisational skills.

  • Strong analytical, problem-solving and communication (documentation and writing) skills.

  • Strong interpersonal, consultative and stakeholder management skills.

  • Understanding of Agile concepts.

Why volunteer with us?

If you relish working in an evolving environment, have a desire to work collaboratively amongst a wealth of talent and gain some great experience personally and professionally our organisation is a great place to be.

  • We will provide you with a great work environment and support by providing you with advanced systems to work on and great mentorship, which will give you an opportunity to gain experience and improve your skill sets.

  • You will get the opportunity to meet volunteers with similar interests, which will provide you with an opportunity to network and learn from other professionals.

  • Most importantly, if you volunteer with us for four months and beyond, we will provide you with Volunteering Certificate and references on your LinkedIn Profile

Time Required

10-15 hours per week, flexible with timings. Must be very responsive to emails, phone calls and/or text messages from all stakeholders.

Suitable for
  • Online & Remote Volunteers
  • People Learning English
  • Skilled Volunteers
  • Work Experience
  • Younger Volunteers, under 18
Type of work
  • Accounting & Finance
  • Education & Training
  • IT & Web Development
  • Writing & Editing

Guidance on processes and systems