ID: 161873

Reception Concierge Support

Health Regular - less than 6 months Across: Deer Park VIC, Hoppers Crossing VIC, St Albans VIC, Wyndham Vale VIC

About this opportunity

The Opportunity

Our Concierge Support Volunteers are the first point of welcome for our visitors and clients.

You will make a difference by

  • Welcoming visitors to IPC Health’s services.
  • Supporting clients, families, carers and visitors in the waiting rooms of IPC Health’s campuses
  • Work closely with Client Services staff to ensure client’s reception and waiting time is a good experience
  • Ensure all clients and visitors are offered a surgical mask
  • Ensuring waiting rooms are tidy and welcoming
  • Support Client Services staff with general admin and other tasks when needed

To succeed, you will need

  • Excellent customer service skills
  • Demonstrated understanding and respect for our diverse communities
  • Ability to interact in a positive manner with clients and staff of IPC Health 
  • Willingness to work autonomously to support clients
  • Friendly and adaptable communication skills including active listening skills   
  • Ability to speak, read and write in English  
  • Patience and flexibility  
  • Empathy and compassion
  • Willingness to undergo national police check organised and paid for by IPC Health
  • Evidence of current flu, measles mumps rubella, pertussis, varicella, hepatitis B vaccinations or serology. Covid 19 vaccinations and boosters are also strongly recommended.

Additional requirements

Flu vaccination . National Police Certificate *. Working with Children Check *.

Record of vaccination or serology (blood test) report for:
• Influenza for this year
• Measles Mumps Rubella (MMR)
• Chicken Pox (Varicella Zoster)
• Whooping Cough (Pertussis) less than 10 years old
• Hepatitis B blood test report showing antibodies > 10

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

One or more shifts at any of the following times and locations: Mon - Fri 8:15am to 12:30pm at Deer Park, Hoppers Crossing, Wyndham Vale and St Albans

Suitable for
  • Centrelink Volunteers
  • People Learning English
  • People with disability
  • Skilled Volunteers
Type of work
  • Administration & Office Management
  • Disability Support
  • Seniors & Aged Care
  • Translating & Interpreting

We'll provide on-the-job and online induction, training and support.


immunisation requirements costs as needed