ID: 159151

Volunteer Coordinator

Health Regular - more than 6 months Nedlands WA

About this opportunity

*** We have recently received increased interest from people wishing to volunteer and help us out, as well as desiring to increase our team size. We are looking for a skilled individual with the time and experience to help with interviews, onboarding, communication, correspondence, and coordination of tasks and materials to volunteers. ***

Our organisation is seeking a Volunteer Coordinator to manage volunteer resources and assist us in the delivery of the organisation's programs and services. This includes directly managing volunteers, coordinating their tasks and project/task deadlines, and providing guidance and support to volunteers.

Since 1997, our charity has supported those in Western Australia with Myalgic Encephalomyelitis, Chronic Fatigue Syndrome, and now also Lyme disease. We are an unfunded and all-volunteer-run organisation.

This position is a volunteer position. You will be contributing to helping us make a difference in the lives of others, while gaining career experience, and may also receive a Letter of Recommendation to assist you in your future career aspirations.

Hours are estimated to be 7 hours per week. Flexible. No set hours or days. You can work from home, or choose to work from our Nedlands office for 1 to 2 days per week.


Planning and oversight

  • Assess the need for volunteers to enhance program/service delivery.
  • Develop and implement an intake and interview protocol for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of the organisation.
  • Develop and implement effective strategies to recruit the right volunteers with the right skills.
  • Assist with succession planning and training for future volunteer coordinators.

Communications and admin

  • Interview and communicate with potential volunteers.
  • Respond to enquiries and applications to volunteer.
  • Orient volunteers to increase their understanding of the organisation, its clients, its services and the role and responsibilities of volunteers.
  • Develop clear and concise organisation policies for the recruitment and management of volunteers.
  • Develop clear and concise volunteer induction packs.
  • Develop and administer forms and records to document the volunteer activities.
  • Contribute to an annual report on the contribution of the volunteer program to the organisation.
  • Identify volunteer assignments that provide meaningful work for volunteers and write the volunteer position descriptions in consultation with team members as appropriate.
  • Promote the volunteer program to gain community support of the volunteer program and the organisation.
  • Assist with the coordination of volunteer tasks and rostering.
  • Report on the contributions of individual volunteers.

Risk management

  • Ensure compliance with relative legislation pertaining to volunteers and the workplace.
  • Review insurance policies and make recommendations.
  • Implement a screening process for potential volunteers according to accepted screening standards and practices.


  • Plan and implement formal and informal volunteer recognition activities to recognise the contribution of volunteers to the organisation.
  • Attend organisation events that may require volunteer supervision and coordination.
  • Ensure that volunteer check-in procedures are followed and records of volunteer hours are maintained according to established procedures.
  • Assist with any conflict resolution among volunteers according to established procedures.
  • Ensure that volunteers work in a safe, healthy, and supportive environment in accordance with all appropriate legislation and regulations.
  • Identify, coordinate, and monitor external training opportunities for volunteers.
  • Ensure that volunteers are given appropriate training to be successful in their positions.
  • Follow and develop best practice to align with the National Volunteer Standards framework.

Optional: Assisting with a corporate volunteering program would be helpful, but is not essential.

Optional: Assisting with grants related to the volunteer program would be helpful, but is not essential.

Desirable Skills

  • Prior experience managing volunteers or staff in a not for profit organisation.
  • Knowledge of legislative requirements and best practices pertaining to volunteer programs.
  • Communicate effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Lead: Positively influence others to achieve results that are in the best interest of the organisation
  • Solve problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve any problems.
  • Build relationships: Establish and maintain positive working relationships with others, both internally and externally.
  • Foster teamwork: Work cooperatively and effe

Time Required

7 hours a week. Flexible.

Suitable for
  • Online & Remote Volunteers
  • People with disability
  • Skilled Volunteers
Type of work
  • Education & Training
  • Retail & Sales
  • Tutoring & Coaching