ID: 159144

Customer Service

Museums & Heritage Regular - more than 6 months Quorn SA

About this opportunity

Customer Service is a rewarding, and exciting experience and is often the first contact a passenger has with a PRR volunteer. Pichi Richi Railway is a professional organisation adhering to the various standards and rail safety rules and we have a wide variety of Customer Service roles throughout the organisation which include Passenger Attendants, Car Captains (tour guides), Refreshments, Special Events and more. Ideally you have a friendly happy attitude and are interested in enhancing the customer experience, and can maintain a professional demeanour at all times when interacting with our passengers and our PRR team members.

First Aid certification and training an advantage. An introductory orientation, training and mentoring support is available.

Additional requirements

Working with Children Check *.

Please Note:
* During the Covid-19 pandemic, organisations should be providing all necessary Covid-19 safety protection measures for volunteers following the advice of both the State or Territory Governments and the Federal Government. Your safety and wellbeing is your priority. Familiarise yourself with the most up-to-date requirements and advice from the Australian and NT and SA State Governments.
* As each organisation provides different levels/types of insurance, volunteers are reminded to check with the organisation as to the type of insurance provided for volunteers (e.g. Volunteer Personal Accident Insurance).
* Best practice volunteer involvement recommends that a volunteer role should not be more than 15-16 hours per week.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

We are open all year round and would be happy to discuss a range of time and role options to meet your availability.

Suitable for
  • Families with Children
  • Groups of 10 or more
  • Online & Remote Volunteers
Type of work
  • Retail & Sales
  • Tour Guides, Information & Heritage

Training provided and if desired there is opportunity to advance to more critical roles.