ID: 154228

Friend Line Phone Volunteers

Mental Health Regular - more than 6 months Perth WA

About this opportunity

Are you friendly and enjoy having a chat? As a volunteer, your role is to have a friendly chat with people who make contact on the telephone, talking about everyday topics. This is not a crisis intervention or counselling service. Volunteers will be provided support and training. You will answer incoming calls via a computer and have a friendly chat with people as well as completing simple data entry tasks online during your shift. Some of the skills and qualities we are looking for;

  • Excellent communication skills and emotional intelligence
  • Previous volunteer experience is desirable but not necessary
  • Experience or willingness to learn about community organisations
  • Basic IT proficiency
  • National Police record check
  • Adhere to and promote the values and mission of Friends for Good
  • Commitment to volunteering
  • All volunteers must be prepared to call other volunteers and swap shifts with them if unavailable for a rostered shift.

Additional requirements

National Police Certificate *.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

Volunteers are asked to give 2 to 4 hours per month. We operate from 8.00am to 6.00pm Monday to Friday.

Suitable for
  • Skilled Volunteers
Type of work
  • Counselling & Help Line
  • Seniors & Aged Care

We provide comprehensive training and ongoing support.


Our Perth office is currently based in North Perth.