Receptionist
About this opportunity
Roles Include -
- Meet and greet all visitors to the museum and answer any enquires
- Promote the museum effectively to entice entry of potential visitors
- Sell entry tickets and provide orientation and information about exhibits
- Answer phone and take messages accurately and transfer calls to relevant departments
- Use customer service skills to sell products for daily budgets
- Manage the cash register and EFTPOS machine, ensure the float balances at the end of the day
- Monitor and reply to emails accordingly and forward to relevant department where applicable
- Maintain retail stock and assist with monthly stock takes.
- Daily housekeeping of reception and retail area and is well maintained at all times
Additional requirements
Working with Children Check *.
Desirable but not essential
- bilingual
- knowledge of local area
- able to work a second shift in a week
Requirements
- Be responsible, honest , punctual and reliable
- Have a friendly , outgoing , proactive attitude
- Have good verbal communication skills to deal politely and effectively with the public from diverse background
- be computer literate and able to readily =access emails
- Be an Effective team player
- Able to work well under pressure
- Retail and / or sales experience is an advantage
* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required
1 day for 5 hours, choice of volunteer
Suitable for- Centrelink Volunteers
- Skilled Volunteers
- Work Experience
- Administration & Office Management
- Tour Guides, Information & Heritage
On the job training