ID: 121921


Family Services Regular - more than 6 months Macquarie Park NSW

About this opportunity


**Would you like to be more involved, then join our wonderful team and help make a difference **

The Schedulers key functions are to collate weekly requests and donations that are ready to be scheduled for transport by GG. They will work closely with the transporters and are the key GG person to interact with donors and recipients via SMS to finalise deliveries and pick-ups to be transported by GG. They are responsible for actioning and sharing essential information on weekly requests with our base team, as well as reconcile completed jobs in our system allowing for all invoicing to be finalised.

Job Duties and Responsibilities

Demonstrate kindness and the company’s vision with all stakeholders everyday. Organise and plan so our collection and despatch routes run efficiently and on time. Work closely with our Warehouse and Operation leads to solve any issues or last minute changes that arise. Maintains receiving and distribution flow by initiating, coordinating, and sharing all relevant information with key stakeholders both internally and externally at GG. Report to CEO & COO on weekly deliveries completed Contribute to team effort by accomplishing related results as needed.

Skill set required

Teamwork and communication skills. Intermediate IT skills Analytical skills. Communicationskills(interpersonal, as well as for presentations and written reports) Problem solving. Smart Process Management. Leadership skills, decision making with sound judgements Inventory management Financial ability of budgeting and standardising process

What will a typical shift be like?

• Respond to offers and requests – this is the exciting part where you interact with kind donors and busy caseworkers to great effect on both sides. • Confirm transport by our team or others for deliveries and collections • Plan routes and schedules of GG transport team • Update donations database and CRM • Rest easy knowing you have changed lives for the better, and helped reduce landfill each and every time you login

About us

At Generous & Grateful, we make kindness easy, by connecting furniture rescue with those recovering from trauma, including those who have left their homes due to family violence, seeking asylum, the recently homeless and Youth at Risk.

We collect key household items from kind hearted donors to help set up a warm safe home base from which trauma survivors have the power to create the future they wish for. The items we supply are those typically too expensive, heavy and complicated to source themselves — such as beds, fridges, washing machines, sofas, TV’s, chests of drawers, tables, chairs and microwaves. We don’t decorate or do the ‘nice to have’ things as it is important to recipients to create their own home. We just do the most urgent, tricky items to get them settled and on track.

This simple act greatly reduces their risk of homelessness and empowers them towards self-determination and a brighter future in the knowledge that they are supported by their community, that kind people care about them. We don’t see ourselves as delivering charity – these are gifts to boost people and show them they are valued and worthy.

For more information please contact us via the Express Interest link below. We look forward to doing kindness with you!

Additional requirements

National Police Certificate *.

* May be arranged via the Organisation. Details to be provided on expression of interest.
Time Required

**Time Requirements ** At present the preferable time requirements are Mondays and Tuesdays 9 to 12, Fridays 12 to 4. The ability to be flexible within the working week is desirable.

Suitable for
  • Centrelink Volunteers
  • Families with Children
  • Online & Remote Volunteers
  • People with disability
  • Skilled Volunteers
Type of work
  • Administration & Office Management

Training and ongoing support will be provided